PRIMARY FUNCTION 
•    Provides principal secretarial support in an office, usually to one individual, and, in some cases, also to the subordinate staff of that individual. 
•    Maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff. 
•    Works fairly independently, receiving a minimum of detailed supervision and guidance. 
•    Performs varied clerical and secretarial duties requiring a knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.

ESSENTIAL FUNCTIONS
•    Handles differing situations, problems, and deviations in the work of the office according to the supervisor&39;s general instructions, priorities, duties, policies, and program goals. Supervisor may assist secretary with special assignments. Duties include or are comparable to the following:
a.    Screens telephone calls, visitors, and incoming correspondence; personally responds to requests for information concerning office procedures; determines which requests should be handled by the supervisor, appropriate staff member or other offices.
b.    May prepare and sign routine, nontechnical correspondence in own or supervisor&39;s name;
c.    Schedules tentative appointments without prior clearance. Makes arrangements for conferences and meetings and assembles established background materials, as directed.
d.    May attend meetings and record and report on the proceedings.
e.    Reviews outgoing materials and correspondence for internal consistency and conformance with supervisor&39;s procedures; assures that proper clearances have been obtained, when needed.
f.    Collects information from the files or staff for routine inquiries on office program(s) or periodic reports. Refers non-routine requests to supervisor or staff.
g.    Explains to subordinate staff supervisor&39;s requirements concerning office procedures. Coordinates personnel and administrative forms for the office and forwards for processing.
h.    Carries out recurring office procedures independently, and selects the guideline or reference that fits the specific case. The supervisor provides specific instructions on new assignments and checks completed work for accuracy.
i.    Control mail and assure timely staff response, and send form letters.
j.    As instructed, maintain supervisor&39;s calendar, make appointments, and arrange for meeting rooms.
k.    Review materials prepared for supervisor&39;s approval for typographical accuracy and proper format.
l.    Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans.
m.    Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.  This position has the responsibility and authority to carry out assigned tasks. 

KNOWLEDGE, SKILLS and ABILITIES
•    Ability to enter data accurately into databases, write routine reports and correspondence, use general office equipment such as fax, scanner, phone, copier, etc.  
•    Have the ability to perform basic mathematical computations, detect unobvious facts and issues and exercise resourcefulness in resolving problems.
•    Strong professional customer service skills, including active listening, prompt service and follow-up. 
•    Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas.
•    Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management and regulatory agencies.
•    Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff.
•    Familiarity with or the ability to interpret Air Force Handbook 33-337 (Communications and Information) Tongue and Quill.