Arconic is currently in search of a General Manager, Service Centers to join our Kawneer Business in Norcross, GA.
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary:
The KNA Service Center Director will be lead the strategic, operational and financial performance for all the Service Center Network. This role is responsible for ensuring exceptional customer service, operational excellence, and continuous improvement across all 11 service centers.
In this role, you will:
- Assess and optimize the service center network to improve efficiency and enhance value.
- Analyze performance of each service center and identify opportunities to streamline operations, reduce costs and increase EBITDA.
- Develop and implement standardized processes and best practices across all centers to ensure high levels of customer service, safety and operational productivity.
- Drive financial accountability through effective P&L management, cost control and revenue optimization initiatives.
- Drive alignment between manufacturing operations, engineering, supply chain and service centers.
- Lead, develop and mentor Service Center Managers to create a culture of accountability, collaboration and high performance.
- Drive process improvement initiatives to enhance throughput and reduce waste.
You have:
- Bachelor’s Degree in engineering, material science, management, or other related business field
- 10 or more years management experience in manufacturing
- Strong leadership and commercial experience, including at least 5 years P&L responsibility
- Willingness to travel at least 50 of the time
- Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
