Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers&64;airbus.com

• Notice: Know Your Rights: Workplace Discrimination is Illegal
• Notice: Pay Transparency Nondiscrimination  (English)
• Aviso: Transparencia en el Pago No Discriminación (Spanish)

Job Description:

This role is in the US-based Fleet Efficiency & Engineering team, which is the US extension of the worldwide Fleet Efficiency (SB) organization. The jobholder’s main responsibility is the overall management of a team composed of Fleet Efficiency managers, Technical Data regional managers, and other hosted functions.

Primary Responsibilities:
Fleet Management.

The job holder is responsible for providing supervision, support and guidance for Fleet Efficiency Managers performing the following role:  

• Monitor and make recommendation improve fleet performance 
• Define mitigations for regional issues in North America and follow up final fix availability, with close link with SB program team
• Support all Programs and other Customer Services organizations by providing in-service data, reference data, dashboards, reports etc. and support Aircraft and Services Sales activities
• Promote fleet performance tools and support to North American customers utilizing the regional industry group network (Example: Airlines For America)  
• Cooperate with authorities, monitor fleet performance of the Americas customers in respect of safety, reliability and economics, and propose necessary actions.
• Provide oversight and guidance to build up partnership with North American customers through regular Airline visits, Fleet performance review, regional seminar and workshops
• Accountable for gathering from North America’s industry groups operational / maintenance / airworthiness requirements
• Contribute to ensure safety of the in-service fleet.
• Provide expertise and support to Safety organizations on safety prevention.  Evaluate Airlines and MRO maintenance and engineering practices and identify areas to be enhanced in terms of safety, organizational efficiency, quality and technical capacities  
• Act as regional focal point for impactful in-service fleet wide issues/crisis management

In- Service Engineering

• Responsible for providing support and functional guidance for In-service Engineers, by coordinating fleet review activities, prioritizing regional fleet issues and organizing expert forums and other related customer events.

Fleet Performance

• Support activity to improve the in-service performance of all Airbus programs operating in North America.
• Analyze fleet in-service data to identify top drivers and emerging fleet issues.
• Collaborate with Regional & Central Program Support teams and Engineering support to agree on a dedicated action plan to improve fleet performance.
• Prepare and manage regular Monthly Operations and Regional Business Reviews with Regional Program Support team to validate and launch action plan
• Produce regular Fleet Performance Dashboards and other KPI reports.
• Contribute to Regional conferences, Technical Review Meetings and other customer events.
• Act as regional focal point for Maintenance Cost & Aircraft Availability improvement projects.
• Promote available solutions for fleet performance improvements to our customers

Technical Data Support

Responsible for providing supervision, support and guidance for Technical Data Support Managers and Technical Data Product Analyst performing the following role:

• Provides Technical Data familiarization course and refresher training to region customers, MRO or Airworthiness Authorities.
• Acquires, analyzes customers feedback needs and requirements for continuous improvements of products and services.
• Ensures regular communication towards operators promoting new digital initiatives
• Communicates/Coordinates with the Airbus Headquarter organization on issues including regular reporting.
• Make sure, as first line Support, that the Technical Data queries from internal and external customers are answered correctly and in an expedited manner.
• Support local Airbus teams with topics related to Technical Data

Maintenance Engineering Services, and GSE and Tools Services

Responsible for providing supervision, support and guidance for Scheduled Maintenance Accounts & Portfolio Manager and the GSE and Tools Service Manager performing the following role:

• Perform market analyses & prospect identification 
• Implement the service strategy (incl. communication and monitoring)
• Promote services internally  towards customer support directors, field service managers  and sales teams and externally towards customers (including through on-site visits)
• Ensure full management of sales campaign to meet regional revenue targets
• Perform contractualisation and contract administration 
• Ensure full knowledge of upcoming services and technical evolutions
• Coordinate contributions of colleagues, other teams and subcontractors
• Ensure consistent internal and external communication in the region for Maintenance & Retrofit Engineering scope (for Airbus Customer-Facing Teams and customers)
• Share key messages and lines to take according to business line strategy, main initiatives or projects
• Coordinate Maintenance & Engineering team’s contribution for specific activities (e.g.: customer events, aircraft sales campaign under Global Account Management leadership)
• Coordinate regional feedback and share regional specificities (market trend, current context, etc.)

Qualified Experience / Skills / Training:  

Education:

• Bachelor’s degree in engineering, aeronautical studies or aircraft systems 
• Masters or MBA preferred
• Experience:
• More than 10 years’ minimum experience in airline maintenance & engineering activities. 
• Knowledge of airline engineering 
• Knowledge of FAA/EASA Regulation (minimum JAR121, JAR145 and JAR66) is a plus.
• Knowledge about airlines’ organization and operation
• Good knowledge of customer needs in terms of maintenance & engineering operational activities
• Experience in technical service/support field/aircraft fleet reliability is a plus

Knowledge, Skills, Demonstrated Capabilities:

• Experienced in working with Electronic Data Processing systems.
• Capable of strongly defending Airbus Customer Services and being the voice of customers&39; interests
• Strong  people management skills and ability to manage a large team.
• Unique Position Details:
• Proven high motivation and flexibility skills to work in a high-demanding environment
• Excellent presentation skills
• Excellent coordination and people skills to deal with customers, employees and industry partners.  
• Autonomous, ability to take initiative, customer focused.
• Works well in a collaborative team environment.
• Present a professional appearance as generally accepted in the business and aerospace environment.
• Mature interpersonal skills, strong, polished communication abilities
• Have analytic and/or technical understanding. 
• Regional organization dimensions:
• 2500&43; A/C AIRBUS fleet to be supported, including brand new asset and ageing aircraft

Travel Required: 

• 30 Domestic and International

Decision Making, Complexity:

• Understanding customer expectations
• Close interface with SB interfaces and relevant 1SY business unit

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

Experience Level:

Remote Type:

Job Family:

------

Job Posting End Date: 06.06.2026

------

Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.