At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

Own the operational performance, manage and enhance both the operational and commercial performance of the suppliers in line with SITAs strategy.

Be SITAs supplier interface in order to manage locally or centrally any changes in processes or metrics.

Design, negotiate and manage performance of supplier SLAs with the objective to limit SITAs exposure resulting from possible non-conformance to agreed customer commitments.

• Identify and promote opportunities to continuously improve contractual relationships.
• Ensure the execution of and participate in the contractual and operational reviews of the SITA governance model.
• Gather performance data requirements against agreed supplier service levels.
• Prepare and distribute reports to internal and external stakeholders.
• Drive service level improvements and monitor supplier performance trends in all operational areas in coordination with operational owners.
• Contribute to the design of standard customer SLAs for new services and create relevant customer SLA templates and design guides.
• Coordinate and monitor supply chain operations: oversee the entire supply chain process, from order processing, staging requirements to dispatching VHF equipment: radios, VGC SEL, UPS/PDU/routers, antennas
• Inventory management: maintain accurate records of inventory levels and ensuring optimal stock levels of VHF components.
• Shipment coordination: manage the shipment and receipt of VHF equipment, ensuring timely and accurate delivery.
• Vendor and supplier Liaison: work closely with vendors and suppliers to ensure timely procurement and delivery of VHF materials
• Compliance and safety: ensure all logistics operations comply with relevant laws, regulations, and ISO standards.
• Technical support: provide technical logistic analysis and expertise in program support related to VHF systems.
• Database Management: organize and manage information in logistics databases, ensuring data accuracy and accessibility.
• Own the relationship with assigned suppliers.

• Minimum 3 years of experience in supplier management or similar function preferably in a global organization and service provider environment
• Proven experience as a Logistics Technician or similar role in the supply chain, preferably in the VHF domain.
• Experience in technical logistic analysis and program support.
• Excellent understanding of supply chain and logistics concepts.
• Ability to manage inventory effectively and coordinate with multiple stakeholders.
• Experience with development and implementation of strategies to optimize operational costs without sacrificing quality or performance.
• Proficient in Microsoft Office, knowledge of a wide range of ICT technologies and services
• Competent in data analysis
• Ability to multitask on numerous tasks and projects simultaneously in a dynamic environment. 
• Proficiency in creating data models and reports with Microsoft Power BI preferred.
• French mandatory: mother tongue or fluent
• English fluent

• Financial Acumen
• Methods and Tools
• Info gathering Processing
• Organizational awareness
• Quality Orientation
• Supplier Relationship Management

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.