At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

You will work in a fast-paced environment alongside program and project managers in delivering a host of innovative solutions that meet the needs of our diverse customer base. You derive energy from working with others of diverse backgrounds and engaging directly with customers.

This role offers a range of responsibilities and possibilities:

Strategy planning

• Co-Develop and maintain Operating plans for SGS, ensuring alignment with the overall vision and mission.
• Collaborate with stakeholders to understand business objectives and translate them into actionable strategies.
• Identify and evaluate new service opportunities, developing business cases to support strategic investments.
• Prepare and present strategic planning reports and recommendations to senior leadership and key stakeholders.
• Support the development of transformation programs that align with strategic plans.
• Coordinate with communication team to articulate SGS plans to rest of organization.
• Schedule, prepare the SGS Strategy Board including the documentation and tracking of follow-up actions.

Performance Management

• Oversee performance KPIs in collaboration with stakeholders to ensure alignment
  with business objectives and customer expectations
• Monitor and measure performance against KPIs, ensuring compliance with goals and identifying areas for improvement
• Continuously review and update performance KPIs to reflect changing business needs, customer requirements, and industry best practices
• Develop and maintain documentation related to performance management, including policies, procedures, and performance metrics
• Complete extensive business reviews on regular basis
• Build and manage risk register for SGS.
• Coordinate internal SGS Monthly Review and Quarterly business reviews with corporate team.

• 3-5 years relevant experience in a Corporate Development / Strategic Finance role or alternatively 2-3 years in Consulting.
• Experience leading large-scale transformation projects or complex initiatives aligned with strategic business goals.
• A track record of coordinating cross-functional teams and collaborating with senior leadership.
• Practical experience in monitoring program progress, risk management, and implementing corrective actions.
• History of managing stakeholder communications and facilitating change management initiatives, including hosting advisory boards or steering committees.

• Project Management
• Strategic Planning
• Change Management
• Stakeholder Management
• Risk Management
• Vendor / Supplier Management
• Performance Measurement
• Presentation Skills
• Financial Management
• Data analytics

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

• Recognized professional project management certification (e.g., PMP, PRINCE2, or equivalent)
• Certifications in change management or transformation (e.g.,Change Management Certification)
• Demonstrated understanding of frameworks and methodologies used in managing large-scale transformation projects
• Proven ability to develop comprehensive program plans and manage cross-functional governance structures

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.