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Come join us to create what’s next. Let’s define tomorrow, together.
DescriptionWe have a wide variety of career opportunities around the world — come find yours.
Loyalty
Loyalty is responsible for the strategic planning, development and execution of our MileagePlus programs and the associated partnership development and marketing.
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
Job overview and responsibilities
Responsible for ensuring the accuracy, consistency, and timely maintenance of catering data and resource materials within United’s systems supporting catering operations across the network. This position plays a critical role in providing business partners with reliable, up-to-date data to support catering services systemwide. The Senior Analyst – Catering Systems Administration will manage and maintain data to drive operational accuracy and efficiency. The role also entails designing and constructing hierarchical data structures and system codes to enable effective service scheduling and ensure accurate payments for catering services. Additionally, the position will oversee system setup and maintenance, documentation, and corporate compliance, while collaborating with cross-functional teams to enhance tools and processes.
• Manage data entry for all menu specifications through United’s catering management system in a timely manner with required level of detail and accuracy to properly support the operation, and ensure that all necessary information is included to support the needs of the business and the operation
• Independently lead end-to-end projects by collaborating with stakeholders (at times cross-divisionally) to define scope, establishing effective processes and closing business gaps, and delivering solutions that meet the needs of the business
• Audit data quality, identify, report and correct errors and inconsistencies in data. Follow up with relevant stakeholders to resolve issues and implement best practices to avoid re-occurrences
• Resolution of technical issues with internal and external stakeholders (report and monitor resolution)
• Regeneration of flights in the catering system, when required
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for
United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
• Bachelor’s degree in hospitality, Business Administration or a similar discipline
• 4+ years of previous experience with data entry and clerical work to support large teams and systems
• Exceptional attention to detail
• Strong data management skills
• Analytical skills
• Highly proficient in excel
• Ability to effectively work remotely
• Excellent written and verbal communication skills required
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):• Business Administration or a similar discipline in Hospitality, Catering / Food Services or Airline Industry
• Knowledge of airport operations preferred
• Basic Python understanding
• Continuous Improvement experience preferred
• Experience working with informational management systems (such as Oracle, CAE, Coupa, SAP, etc.)
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